Returns & Exchanges

At Luma Nutrition, we stand behind the quality of our supplements and offer a 30-day satisfaction guarantee to ensure you are completely happy with your purchase. If you are not satisfied with your order, you may return it for a full refund or exchange within 30 days of the delivery date.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring that any seals are intact if the product is being returned for reasons other than quality issues.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.